BTF Shipping and returns.

BTF reserves the right to ship the best way possible.  All orders will be shipped UPS in less otherwise selected by the discretion of BTF.

In some cases the online shipping calculator is not correct.  In these cases we will either call or email you to let you know the shipping cost changes.  If you are buying a Gift Card we will not charge you shipping if that is the only item you are purchasing, and specify in the comment section that you would like USPS shipping.

If you recieve a package that is damage call the shop asap.  You must call within 2 business days to report the damage.  The same applies if you have anything missing from your shipment. 

If you want to return an item it must be un-used and in new condition.  All returns must be done within 30 days.  Shipping charges will not be refunded.  Any item painted by customer will not be accepted for return.  A 15% restocking fee may apply.  If you have any questions please ask before ordering. 

If you are placing an order online for over night shipping it is recommended that you call the shop right after placing the order or call the shop to place the order.  We pull the orders off the site normally once a day and if you place the order during the day it may not be processed in time to go out that day.  All orders for overnight shipping must be placed by 12:00 pm central standard time and confirmed in order to be processed that day. 

Larger items like full tube chassis must be quoted for truck freight.  We can not ship them through normal means.  Tubing orders can only be shipped in a max of 6 foot per piece.  Please note in the comments section if purchasing tube to let us know the cut lenghts.

Some items may not currently be in stock at the time of purchase.  To guarantee availability call the shop and check stock before placing your order.  The online checkout process will not give current stock information.